Privacy Policy – Planet Guitar
Last updated: 14/02/2026
About Me
I operate as a self‑employed guitar repair technician based in the United Kingdom.
Business name: Jim Hunt T/as Planet Guitar
Contact: info@planetguitar.org.uk, 07808 838935, 16 Ashbourne Rise, Orpington, Kent, BR6 9PZ
This privacy policy explains how I collect, use, store, and protect your personal information in line with UK GDPR and the Data Protection Act 2018.
Information I Collect
I may collect the following personal data:
• Name, phone number, email address
• Details about your guitar, repair requirements, and service history
• Payment information needed to process payments (I do not store card details)
• Website data such as IP address, cookies, and analytics (if applicable)
How I Collect Your Data
• When you contact me by phone, email, website form, or social media
• When you book a repair or request a quote
• When you visit my website (if cookies or analytics are used)
Why I Use Your Data
I use your information to:
• Provide guitar repair services
• Communicate about bookings, quotes, and updates
• Maintain service records
• Process payments
• Improve my website and services (if analytics are used)
Sharing Your Data
I only share your data when necessary, such as with:
• Payment processors
• Website or email hosting providers
• Legal or regulatory bodies if required
I do not sell or trade your personal information.
International Transfers
If any service providers store data outside the UK, I ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.
Data Retention
I keep your personal data only as long as necessary for providing services, accounting, tax purposes, and legal obligations.
How Your Data Is Protected
I take appropriate technical and organizational measures to protect your data, including secure devices, password protection, and limiting access to authorized individuals.
Your Rights
Under UK GDPR, you have the right to:
• Access your data
• Correct inaccurate information
• Request deletion of your data (in certain circumstances)
• Object to certain uses
• Request data portability
• Complain to the Information Commissioner’s Office (ICO)
To exercise these rights, contact me at: [Your Email]
Cookies (If Applicable)
My website may use cookies to improve functionality and analyze traffic. You can manage cookie preferences through your browser settings.
Changes to This Policy
I may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.